ABOUT THIS PRIVACY POLICY
TYPES OF INFORMATION WE COLLECT & WHY WE COLLECT THEM
DEVICE INFORMATION
We use Wordpress and WooCommerce to power our online store. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies:-
"Cookies"
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. We use a combination of cookies for different purposes on our website. The purpose of the cookies we use are:-
Necessary Cookies
Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work, and we do not use these cookies to collect personal information about you. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages. -
Functional Cookies
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:-
User-centric security cookies
To detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service. -
Multimedia content player session cookies (flash cookies)
Used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters). -
Load balancing session cookies
Used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately. -
User interface customization persistent cookies
Used to store a user’s preference regarding a service across web pages.
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Performance Cookies
We are dedicated to user experience and we use many tools to help us improve our website. To this end, we use performance cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and do not gather any information that can personally identify you. However, because these cookies are not strictly necessary for the use of our website, we require your consent to use them. The performance cookies we use include:-
First party analytics cookies
We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience. -
Google Analytics
We use Google Analytics and other third-party analytics providers to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.
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Targeting cookies
Used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. We do not use third-party advertising cookies. -
Social plug-in tracking cookies
Used by many social networks that have “social plug-in modules”. We integrate these modules into our platform to provide services than can be considered as “explicitly requested” by our users. Your consent, however, is required because some third-party social plug-in tracking cookies are used for things like behavioural advertising, analytics, and/or market research.
Cookies we use on this website include:-
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"Log files"
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. -
“Web beacons”, “tags”, and “pixels”
These are electronic files used to record information about how you browse the Site.
OTHER INFORMATION
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CONTACT FORM INFORMATION
Users contacting us through this website are required to provide explicit consent to our recording and storage of any such personal details requested. Your personal information is kept private and stored securely until a time it is no longer required or has no use. The personal details we may collect through our website contact forms are:-- Name
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CUSTOM TOUR FORM INFORMATION
Users submitting Custom Tour enquiries through this website are required to provide explicit consent to our recording and storage of any such personal details requested. Your personal information is kept private and stored securely until a time it is no longer required or has no use. The personal details we may collect through our website contact forms are:-- Name
- Date of Birth
- Telephone Number
- Address
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ORDER INFORMATION
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. We refer to this information as “Order Information”, and may include:-- Name
- Billing Address
- Shipping Address
- Payment Information (including credit / debit card numbers)
- Telephone Number
- Communicate with you;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
SHARING YOUR PERSONAL INFORMATION
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
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ORDER INFORMATION
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information. -
CONTACT FORM INFORMATION
When you submit a Contact Form submission, your Contact Form Information is retained within our email records unless and until you ask us to delete this information. This information may also be retained by our third-party service provider (Cognito Forms) periodically until a time we see fit to delete this information, or unless and until you ask us to delete this information. -
CUSTOM TOUR ENQUIRY INFORMATION
When you submit a Custom Tour Enquiry submission, your Contact Form Information is retained within our email records unless and until you ask us to delete this information.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
BEHAVIOURAL ADVERTISING
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Facebook
https://www.facebook.com/settings/?tab=ads -
Google
https://www.google.com/settings/ads/anonymous -
Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
